Revenue (¥ bn, bars) · net margin (%, line)
Source: securities reports
In October 1970 Yamazaki formed Yamazaki Nabisco with the American Nabisco and the trading house Nichimen, entering biscuits with borrowed technology and a borrowed brand while supplying what it already had — plants and a delivery network. Delicatessen followed in 1980 with Sundelica, making sandwiches and boxed meals for the convenience-store channel, and regional bakers were absorbed through the decade. The point was never variety for its own sake. A shop that could take fresh bread and a full range of snacks on the same daily van did not have to carry inventory; the richer the drop, the tighter the retailer was bound to Yamazaki — and the more sliced bread, the core product, moved.
The same logic pushed the company into owning shops outright. San Every was set up in December 1977, merged with the delicatessen division into San Shop Yamazaki in January 1982, and renamed Daily Yamazaki in January 1999. The tension in this was visible early: in February 1979 some 500 of Yamazaki’s independent dealers gathered at a Tokyo hotel to demand an end to forced allocations and push-selling. The sales machine that had built the company’s lead — drilled by the famous “Yamazaki Sales Manual,” with its exhortations to hit budget at all costs — was running into flat bread consumption and an ageing shopkeeper base.
Expansion west cost the company its own boardroom peace. In March 1976 the statutory auditor attached a qualified opinion to the audit report, alleging that directors had broken the law: the founder-president and his younger brother, the vice-president, had fallen out over Kansai Yamazaki and a director’s duty not to compete with his own company. Iijima argued the Kansai venture had been started personally only because the board had resisted, and was always meant to be absorbed later — as Hokkaido, Kyushu and Niigata had been. The 28th shareholders’ meeting broke down, the dispute went to court and the share price fell; it became the first real test of the strengthened statutory-auditor powers introduced in the 1974 Commercial Code revision. In January 1986 Kansai Yamazaki was duly absorbed, and the national grid was complete. Bread market share went from 21.6% in 1981 to 32.2% in 1992, against 8.4% for second-placed Shikishima; by the end of 1993 there were 25 plants and 73,000 dealer outlets, served at least twice a day and three times for the largest stores while rivals managed one. The rule behind that density was simple — no plant unless it could be seen to reach ¥10 billion in annual sales. Revenue for 1993 was $4.8B (¥536bn), with a recurring margin of 4.95% against 3.85% for the 111 listed food companies.
Overseas came late and stayed small: Hong Kong in 1981, Thailand in 1984, Taiwan in 1987, and in 1991 the United States, where Yamazaki bought the baking division of Vie de France — twelve plants and 7,800 customers — adding its restaurant arm in January 1994. Even so, foreign sales were about 3% of the parent’s turnover. The first profit decline in twenty-five years, in the year to December 1992, was read internally as the ceiling of a purely domestic strategy; executives spoke of building the overseas business while there was strength to spare, with a target of 20% of sales by 2000.