Revenue (¥ bn, bars) · net margin (%, line)
Source: securities reports
FY2014 · consolidated
Revenue$8.9B
Net income$206M
Net margin2.3%
→
FY2025 · consolidated
Revenue$7.5B
Net income-$317M
Net margin-4.2%
From 2014 Konica Minolta tried to buy its way out of depending on office equipment, and the emblem of that attempt was Ambry Genetics, the American gene-diagnostics company acquired in October 2017 for about $802.4M (¥90bn). It never earned what had been assumed of it: the goodwill came due in the year to March 2023 as part of a net loss of $733.8M (¥103bn), and by February 2025 the company had sold Ambry on and cut about 5,200 people, the largest workforce reduction in its history.
Diversifying beyond office equipment with the Ambry Genetics acquisition
After the presidency passed from Matsuzaki Masatoshi to Yamana Shoei (山名昌衛) in April 2014, Konica Minolta set out to escape an earnings structure that depended on office equipment, making diversifying acquisitions in areas outside it. In April 2016 Konica Minolta Healthcare, the domestic sales company for healthcare, absorbed Konica Minolta Business Solutions Japan, the domestic sales company for office equipment, to launch Konica Minolta Japan, pushing forward the consolidation of the domestic sales network; at the same time the domestic sales arm for measuring instruments in Konica Minolta’s industrial materials and equipment business was transferred to it. In June 2016 Yamana became president and CEO, the post of CEO having been newly created. The emblematic move was the acquisition in October 2017 of Ambry Genetics Corporation, the American gene-diagnostics company. It was a decision to enter the gene-diagnostics market as a precision-medicine business and to place the possession of American medical data at the centre of the growth strategy.
Ambry and the other businesses outside office equipment, however, went on without delivering the earnings contribution assumed at the time of purchase. Operating profit peaked at $572.4M (¥62bn) in FY18, the year to March 2019, then fell to $76.8M (¥8bn) in FY19, the year to March 2020, and in that same year the company fell to a net loss of $28.1M (¥3bn) (¥3,073m), its first loss in about twenty years. Even before the pandemic began, the structure of Konica Minolta’s businesses was showing signs of decay. The acquisitions outside office equipment became the emblem of impairment and of post-merger integration problems; with integration work that would not go smoothly and a worsening market coinciding, they were carried forward as a management problem without ever producing the diversification effect expected of them. Difficulty in adapting to the regulatory environment and the insurance-reimbursement processes particular to the gene-diagnostics business coincided with structural change in demand for office equipment, and a review of the whole business portfolio became the central management task of the early 2020s.
The pandemic, and a net loss of ¥103.1bn
In the year to March 2021 (FY20), Konica Minolta posted losses in earnest: an operating loss of $148.5M (¥16bn) (¥16,266m) and a net loss of $138.5M (¥15bn). Behind them lay the fall in office demand under the pandemic, which cut unit sales of copier hardware and broke the assumptions behind non-hardware revenue — consumables and service. In FY21, the year to March 2022, an operating loss of $169.7M (¥22bn) (¥22,297m) and a net loss of $198.7M (¥26bn) followed; growing impairment risk and damage to the financial base were laid bare, and the heaviness of the dependence on an earnings structure resting on office equipment alone was thrown into relief. In April 2022 the presidency passed from Yamana to Daiko Toshimitsu (大幸利充) as representative executive officer, president and CEO, in an executive line-up charged with drawing up a management plan for the turnaround.
The decisive blow came in FY22, the year to March 2023. Revenue recovered to $8.0B (¥1.13tn), but the company booked goodwill impairment on Ambry Genetics and other businesses, and the net loss swelled to $733.8M (¥103bn) (¥103,153m). The diversifying acquisitions outside office equipment had surfaced as an impairment of $733.8M (¥103bn). In April 2022 the company moved from the First Section of the Tokyo Stock Exchange to the Prime Market under the exchange’s revision of its market segments, but in performance terms the damage the impairment did to the financial base struck the capital market’s assessment directly, and drawing up the next management plan for a turnaround became urgent. Only five years after the Ambry purchase the company had no choice but to sketch a path towards treating it as a discontinued operation; a rethink of the diversification strategy was demanded of senior management, and scrutiny of the acquisition strategy itself was added to the list of management problems.
Completing the medium-term plan’s selection and concentration
In May 2023, during Daiko’s tenure, the FY23–FY25 medium-term management plan was drawn up. Under a policy of completing the selection and concentration of businesses in FY23 and FY24 and positioning FY25 as the year for establishing a base for growth, the commitment was to carve out and clear away the non-priority business (precision medicine) and the businesses being redirected (DW-DX and imaging-IoT solutions). It was a turnaround plan in earnest, aimed at getting out of the red, and it set concrete numerical targets before investors as well. In May 2024 the company signed a toner alliance agreement with Fujifilm Business Innovation, seeking to stabilise supply in the light of the toner-plant explosion of FY21, and in September of the same year the two drew up an agreement to establish a joint procurement company for the office-equipment supply chain — 75 per cent Fujifilm BI, 25 per cent Konica Minolta, with a staff of about 220 — to complement one another.
In April 2024 the company transferred its entire interest in Invicro, LLC, part of the precision-medicine business, for a cash inflow of about $61.4M (¥9bn), the first withdrawal from a non-priority business. In November 2024 it signed a contract to transfer all shares in Ambry Genetics to Tempus AI of the United States for US$600m (US$375m in cash plus US$225m in Tempus shares, with a gain on transfer expected at $274M (¥41bn)), completing the transfer in February 2025. At the same time it booked about $133.6M (¥20bn) of one-off costs for the full year as a global structural reform, and between the end of March 2024 and the first quarter of FY25 it reduced headcount by about 5,200 — the largest workforce reduction in the company’s history. FY24 closed with full-year revenue of $7.5B (¥1.13tn), a full-year operating loss of $427.7M (¥64bn) and a net loss for the period of $317.4M (¥48bn), concentrating one-off costs from the structural reform and the elimination of unrealised intra-group profits in order to settle the acquisition strategy of 2017.